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Privacy Policy

Last updated: October 2026 · Operator: [Company legal name], [address], Florida, USA · Contact: /support

Short version: we collect only what we need to run your study account, we do not sell or share student data for advertising, we use no advertising trackers, and you can export or delete your data whenever you want.

1. Who we are

The operator named above is the business responsible for your personal information in the online service. The separate offline classroom file stores progress only in your browser and sends nothing to us (except the optional weather feature if you turn it on, described below).

2. What we collect and why

Account: name, email, password (stored only as a salted hash), role (student, teacher, admin), language preference, and the date you accepted our terms. Why: to create and secure your account and contact you about it.
Study progress and game data: answers by topic, mock scores, math drills, flashcard schedule, lesson completion, time-on-task, Pass Plan numbers if you enter them, study plan, settings, XP, level, badges and streaks. Why: so your progress works on every device and to power your plan, analytics and My City.
Classes: classes you teach or joined, assignments, and topics your teacher marks covered. Why: to run class features.
Billing: handled by our payment processor (Stripe). We receive your plan, status, and renewal date, and basic billing identifiers. We never receive or store your full card number. Why: to provide paid plans.
Support and help bots: messages you send us and, if you choose, the chat transcript. If a help bot cannot answer a question, we may save that question (with emails and long numbers removed) so we can add an answer. Please do not put personal details in bot chats. Why: to help you and improve answers.
AI study helper (only if we turn it on): when enabled, the text you type into the Exam Tutor, Compliance, Coach, Prospecting or Study Buddy chats or the lesson explainer, plus the last few messages of that chat and course facts about the topic (and, for the Study Buddy, your readiness score and weakest topics), is processed by an AI model to write a reply. Depending on our setup, that model runs on servers we control or is provided by our AI provider: [AI provider name, e.g. Anthropic or Groq]. We do not send your name, email or password. Please do not type personal details. If the helper is off or unavailable, built-in answers are used and nothing is sent. Why: to give fuller explanations.
Optional location for the weather sky: only if you turn it on. See section 5.
Technical: basic server logs (such as IP address, browser type, time and pages requested) kept for a limited period for security and reliability. Why: to keep the service safe and working.
Notifications: if you allow browser push notifications, your browser gives us a push address so we can send study reminders. You can turn this off in Account or your browser.

We do not knowingly collect sensitive categories of data such as health or financial account numbers, and we ask you not to enter them. We use browser storage (such as local storage) only for functions you ask for, such as keeping you signed in and saving your settings, not for advertising.

3. What teachers can see

If you join a class, your teacher sees your display name and study metrics (readiness, questions answered, mock scores, weakest topics). Teachers do not see your email address. You can leave a class at any time from your account.

4. Class leaderboard

The class leaderboard is optional and off by default. If you turn it on in My City, classmates in your class can see your first name and last initial, level and this week's XP (never your email). You can turn it off any time.

5. Live weather sky (optional)

In My City you can turn on a sky that matches the real weather forecast. It is off by default. If you turn it on, your approximate location (rounded to about 7 miles) is used to get the forecast. In the online service this goes to our server, which asks a weather service (Open-Meteo) on your behalf, so the weather service does not see your device address. We do not store your location in your account or on our servers beyond a short-lived forecast cache keyed to the rounded coordinates; your chosen location stays in your saved settings on your device. In the offline file your device contacts the weather service directly. You can turn it off at any time.

6. How we use data

To provide and secure the service; sync your progress; show class dashboards; process subscriptions; send account emails (welcome, password reset, trial, billing and renewal notices, optional weekly progress); send reminders you opted into; answer support requests; prevent fraud and abuse; and meet legal obligations. We do not use your data to train third-party AI models, and the help bots answer from our own written knowledge base rather than sending your questions to an outside AI service.

7. We do not sell your data

We do not sell or rent personal information, we do not "share" it for cross-context behavioral advertising, and we do not share student data for advertising. We share data only with service providers that process it for us under confidentiality and security commitments (hosting, payments, email delivery, push delivery, forecast lookup), with your teacher as described above, as you direct, in a business transfer (with notice), or when required by law or to protect rights and safety.

8. Your choices and rights

Access and export: download all your data from Account.
Correction: edit your name and settings in Account, or contact us.
Delete: delete your account and associated progress from Account. Active subscriptions are cancelled. We may keep limited records we must keep for billing, tax, security or legal reasons.
Email and notifications: turn off weekly progress emails and reminders in Account. Required account and billing notices will still be sent.
Other rights: depending on where you live, you may have additional rights to access, correct, delete or obtain a copy of your data, or to appeal a decision. Contact us through the support page and we will respond within the time required by law. We will not discriminate against you for exercising your rights. We do not respond differently to "Do Not Track" signals because we do not track you across other sites.

9. Retention

We keep your data while your account is active. When you delete your account we delete or de-identify your progress and profile within a reasonable period, except limited records kept for legal, tax, fraud-prevention or billing reasons. Server logs are kept for a limited period. Saved unanswered help-bot questions are kept only while we use them to improve answers and have identifying details removed.

10. Security and breaches

We use encrypted connections, salted password hashing, access controls and rate limits. No system is perfectly secure. If a breach of personal information occurs, we will notify affected individuals and regulators as required by law, including Florida's breach-notification law (s. 501.171, Florida Statutes), which generally requires notice to affected Florida residents within 30 days after a breach is determined.

11. Age

The service is for people 18 or older (the minimum age for a Florida sales associate license). It is not directed to children and we do not knowingly collect information from anyone under 18. If you believe a minor created an account, contact us and we will delete it. Schools using the service with minors are responsible for obtaining any consents required by law.

12. Where data is processed

The service is operated in the United States and your information is processed and stored in the United States. It is intended for use in the United States.

13. Educational disclaimer

Education only, not legal advice. This is not an official DBPR or FREC resource and we are not a state-approved school. Verify current Florida Statutes (Chapter 475 and Chapter 760) and FREC rules. Your supervising broker or instructor is the authority.

14. Changes and contact

We will post changes here and update the date above, and for material changes we will notify you in the app or by email before they take effect. Questions or requests: contact support.